- Order Turnaround Time
- Repair Policy
ORDER TURNAROUND TIME
Expect 1-3 weeks for your order to be handmade and ready to ship. We try to accommodate rush orders whenever possible, so contact us at email@example.com prior to placing your order to confirm we can make your required delivery date.
Loren Stewart will repair any item free of charge for 90 days from the original purchase date (original receipt needed). Loren Stewart will also cover the return shipping/insurance cost within this 90 day window.
AFTER POLICY REPAIRS
After 90 days there is a repair fee, which will be determined on a case-by-case basis. Repair fees are minimal and simply cover the cost to repair your product (such as missing stones, replaced chain, if adding additional metals is needed). Loren Stewart does not cover shipping to us or the return shipping costs.